case study

EmpowerRM Reverses Revenue Loss for WDSrx Client

EmpowerRM is proud to announce another success in automated chargeback processing! After partnering with WDSrx, a pharmaceutical logistics services provider, our software was able to dramatically reduce revenue loss and increase productivity for one of their clients. The manufacturer faced the costly challenge of maintaining oversight of the chargeback process.

Looking for a solution, WDSrx called upon EmpowerRM to manage their contracts and chargeback processing. Placed between manufacturers and wholesalers, EmpowerRM connects with all parties to automate chargeback tasks for manufacturers and provide real-time visibility, detailed analytics, and report generation. The results were astounding, as the software uncovered over $641,000 in chargeback discrepancies and exceptions that the client was able to successfully dispute.

The collaboration between EmpowerRM and WDSrx still continues today.