Privacy Policy

Effective Date: October 22, 2026

  1. Introduction

MDH Insight, Inc. (“MDH Insight,” “we,” “us,” or “our”) operates the EmpowerRM website located at https://empowerrm.com (the “Website”).

We respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit our Website, submit an inquiry, request information about our products or services, or interact with our business sales and marketing communications.

This policy applies to our public Website and related business communications. It does not govern data processed on behalf of customers within the EmpowerRM software application, which is subject to separate contractual terms and applicable agreements.

  1. Information We Collect

We may collect personal information in the following ways.

Information You Provide

When you complete a Website contact form, request a demonstration, or communicate with us, we may collect:

  • Name
  • Business email address
  • Phone number
  • Company name and job title
  • Information about your business needs or inquiries
  • Other information you voluntarily provide

Information submitted through our Website forms is stored within our WordPress website and may be delivered by email to authorized members of our team.

Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and interactions with Website content
  • Referring websites or traffic sources
  • Approximate geographic location
  • Website usage and session information

This information helps us understand Website activity, improve our content and services, and support Website operations and security.

Business Contact Information

As part of our business-to-business marketing activities, we may obtain professional contact information from third-party business data providers, including ZoomInfo, and use business outreach platforms such as Apollo.

This information may include names, job titles, professional email addresses, business phone numbers, and company information.

We use this information to identify and communicate with businesses that may have an interest in our products and services.

  1. How We Use Information

We use the information we collect to:

  • Respond to inquiries and requests for information
  • Schedule product demonstrations and sales discussions
  • Communicate with prospective and existing customers
  • Provide information about our products and services
  • Conduct relevant business-to-business marketing and outreach
  • Maintain business contact records
  • Understand Website traffic and visitor engagement
  • Improve Website content, functionality, and performance
  • Protect our Website and prevent unauthorized activity
  • Comply with applicable legal obligations

We may contact business representatives regarding products and services that may be relevant to their organizations.

Recipients may opt out of promotional email communications using the unsubscribe instructions provided in our messages or by contacting us at info@empowerrm.com.

  1. Cookies and Analytics

Our Website uses Google Analytics 4 (GA4) to understand how visitors use our Website and evaluate its performance.

Google Analytics may use cookies and similar technologies to collect information about Website visits, including pages viewed, session activity, device characteristics, and general geographic information.

We also use Google Tag Manager to manage the implementation of Website analytics technologies.

We use this information primarily for Website measurement, analysis, and improvement.

We do not currently use our Website analytics information to create individualized advertising profiles or conduct targeted advertising campaigns.

Visitors can control or delete cookies through their browser settings. Disabling cookies may affect certain Website features or analytics functionality.

For more information about Google’s data practices, visit:

https://policies.google.com/privacy

You may also review Google’s analytics opt-out options at:

https://tools.google.com/dlpage/gaoptout

  1. How We Share Information

We do not sell personal information collected through our Website or disclose it to third parties for their independent marketing purposes.

We may share personal information with trusted third-party service providers that support our business operations, including website hosting and infrastructure providers, website analytics services, email and communications platforms, business management systems, and professional advisors.

These service providers may process information as necessary to deliver their services, subject to applicable contractual obligations and legal requirements.

We may also disclose information when required by law, to protect our legal rights or security, or in connection with a merger, acquisition, or other legitimate business transaction.

  1. Data Retention

We retain personal information for as long as reasonably necessary for our business operations, including responding to inquiries, maintaining customer and prospect relationships, preserving business correspondence, and complying with applicable legal obligations.

Contact form submissions are generally retained within our WordPress Website and may also remain in our business email records.

We do not currently apply a fixed automatic deletion schedule to these records.

You may request deletion of your personal information by contacting info@empowerrm.com. We will evaluate such requests in accordance with applicable law and any legitimate business or legal retention requirements.

  1. Data Security

We take reasonable measures designed to protect the information collected through our Website.

Our Website is hosted by Rocket.net and uses HTTPS encryption through SSL/TLS certificates to protect information transmitted between visitors’ browsers and our Website.

We also use administrative access controls and other reasonable security practices to help protect Website information.

However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.

We encourage visitors not to submit sensitive financial, medical, or other confidential personal information through general Website contact forms.

  1. Your Privacy Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, which may include:

  • Requesting access to information we maintain about you
  • Requesting corrections to inaccurate personal information
  • Requesting deletion of personal information
  • Requesting information about how your data is used
  • Opting out of promotional marketing communications
  • Exercising other rights available under applicable privacy laws

To submit a request, please contact:

info@empowerrm.com

We may need to verify your identity before fulfilling certain requests.

We will review and respond to privacy requests in accordance with applicable legal requirements.

  1. Business Email Communications

We may use professional contact information obtained through our Website, business interactions, publicly available sources, or third-party business information providers to communicate with individuals about our products and services.

These communications may be conducted directly by our team or through business email outreach platforms.

We strive to ensure that our commercial email communications comply with applicable laws and provide recipients with a method to opt out of future promotional messages.

You may request removal from our marketing contact lists at any time by contacting info@empowerrm.com.

We may retain limited information necessary to maintain your opt-out preference and prevent future unwanted promotional communications.

  1. Third-Party Websites

Our Website may contain links to external websites, resources, or services that are not operated by MDH Insight, Inc.

We are not responsible for the content, security, or privacy practices of third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

  1. International Data Processing

MDH Insight, Inc. operates from the United States.

Information collected through our Website may be stored or processed in the United States or other locations where our authorized service providers operate.

Privacy and data protection laws may vary across jurisdictions. Where applicable, we take steps required by law to protect personal information processed across international borders.

  1. Children’s Privacy

Our Website is intended for businesses and professionals and is not directed toward children under the age of 16.

We do not knowingly collect personal information from children under 16 through our Website.

If we become aware that such information has been collected, we will take appropriate steps to delete it in accordance with applicable law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology, or applicable legal requirements.

When we make changes, we will update the effective date shown at the beginning of this policy.

We encourage visitors to review this page periodically.

  1. Contact Information

For questions about this Privacy Policy or our handling of personal information, please contact:

MDH Insight, Inc.
EmpowerRM
Coral Springs, Florida, United States

Email: info@empowerrm.com
Website: https://empowerrm.com